Privacy Policy

This Privacy Policy describes how https://tracon.solutions (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or submit a complaint through the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at gamecornerau@gmail.com.

Collecting Personal Information

When you visit the Site or submit a complaint form, we collect certain information about your device, your interaction with the Site, and information necessary to process your complaint. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Supabase.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Complaint Form Information

• Purpose of collection: to process your class action complaint, communicate with you about your complaint, and when in line with the preferences you have shared with us, provide you with information relating to the class action lawsuit.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Supabase and legal representatives handling the class action lawsuit.
• Personal Information collected: name, email address, phone number, ticket purchase details, payment information related to ticket purchases, and any additional information you provide in the complaint form.

Customer Support Information

• Purpose of collection: to provide customer support and assist with your complaint.
• Source of collection: collected from you.
• Disclosure for a business purpose: Customer service team and legal representatives.
• Personal Information collected: name, email address, phone number, and any additional information you provide during support interactions.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at gamecornerau@gmail.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us process your complaint and fulfill our obligations to you, as described above. For example:

• We use Supabase to store and process your complaint information. You can read more about how they use your Personal Information here: Privacy Policy.
• We may share your Personal Information with legal representatives handling the class action lawsuit.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to process your class action complaint, which includes: recording your complaint details, communicating with you about your complaint, and keeping you up to date on the progress of the lawsuit.

Lawful Basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We will retain your Personal Information for as long as necessary to process your complaint and for the duration of any legal proceedings related to the class action lawsuit. For more information on your right of erasure, please see the 'Your rights' section below.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information:

GDPR (for EEA residents)

You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

CCPA (for California residents)

You have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

[Include your specific cookie policy here, or link to a separate cookie policy page]

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under "Contact" above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 2024-08-20